Privacy Policy

Last Updated: October 2023

Welcome to Cozy Homeware Store. Just as we carefully curate each ceramic piece, artwork, and decorative item to create your perfect home sanctuary, we approach your privacy with the same level of care and attention. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website homeware-stores.com.

Our Commitment to Your Privacy

At Cozy Homeware Store, we believe that trust is the foundation of any relationship. We understand that your personal information deserves the same protection and consideration we give to our handpicked homeware collections. We are committed to maintaining the confidentiality, integrity, and security of your personal information.

Information We Collect

We collect information that helps us provide you with a seamless shopping experience:

• Personal Information: When you make a purchase, create an account, or contact our customer care team, we collect information such as your name, email address, shipping address, and payment details.
• Transaction Information: Details about purchases you make, including products ordered, purchase date, and payment method.
• Technical Information: IP address, browser type, device information, and how you interact with our website.
• Communication Records: Copies of your communications with us, including emails sent to [email protected].

How We Use Your Information

We use your information to create the warm, inviting experiences you expect from Cozy Homeware Store:

• Process your orders and deliver our carefully selected homeware pieces to your door
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send you information about products, promotions, and seasonal collections (only with your consent)
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

Information Sharing and Disclosure

We treat your personal information with the same care we apply to selecting our ceramic hanging hearts and artwork collections. We do not sell your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: With trusted partners who help us operate our website, process payments, and deliver orders worldwide (except some Asian countries and remote locations).
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Storage and Security

Just as our delivery service is designed to bring our handpicked pieces safely to your door, we protect your information with advanced security measures:

• All transactions are protected by advanced encryption technology
• We never store your complete credit card details on our servers
• Your data is stored securely and accessed only by authorized personnel
• We implement reasonable physical, technical, and administrative safeguards

Your Rights and Choices

You have control over your personal information, including the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Object to certain processing of your information

Cookies and Tracking Technologies

Like the fairy lights that create a warm ambiance in your home, we use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

International Data Transfers

As we serve customers globally (except some Asian countries and remote locations), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information regardless of where it is processed.

Children’s Privacy

While we offer products for babies and kids in our collections, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date.

Contact Us

Thank you for trusting Cozy Homeware Store with your personal information. We’re committed to protecting your privacy as carefully as we curate our homeware collections.